Orders received by 2 p.m. will be dispatched within 24/48 hours (excluding Saturdays, Sundays & Bank Holidays). All orders ( *see below for exclusions) are sent out by APC NEXT DAY COURIER to be delivered between 8 a.m. and 5 p.m. the next working day. If your Salon is not open during these hours, then please state your earliest opening time on the ‘Order Notes’ when ordering. If you are NOT in when your order is delivered, the Couriers will try to deliver to a neighbour, but failing that they will lease a CARD which you MUST read as you will have to contact them to organise re-delivery or collect your order from the depot. The Courier company will NOT attempt further deliveries and your order will be returned to Beauty Select Ltd after 7 days. If any parcels are returned to Beauty Select Ltd due to non-delivery, then you will be charged your standard delivery charge (+vat) for your goods to be redelivered to you.
You MUST contact us if you have not received your order within 3 working days of placing your order [*this does not apply to the postcode areas stated below*], so that we can chase your order up before it is returned to us. Please also check that you have received everything you have ordered within 48 hours of receipt.
*Due to our Courier company charging EXTRA for Central London postcodes covered by the Congestion Zone charge these postcodes will pay an extra 75p plus vat per delivery.
Anyone ordering with the following post codes MUST TELEPHONE THE OFFICE TO PLACE AN ORDER as our current courier service with charge an extra £7.00 -£12.50 for the following areas. Anyone whose order is going to the following postcodes, will have their order delivered by Royal Mail postage which may be more than the standard charge (depending on the weight of the parcel) and it may take 5-7 working days before you receive your order:- *DD8-9,HS1-9,FK17-21,KW1-14,PA20-40,PH15-26,PH30-44,PH49-50,AB10-16, AB21-25, AB30-39,AB41-45,AB51-56,IV1-20,IV21-28,IV30-32,IV36, IV40-56,IV63,KA 27-28,KW1-17,PA20-49,PA60-80,PH42-44,ZE1-3 AND ALL NORTHERN IRELAND, CHANNEL ISLANDS, ALDERNEY, HERM & ARK, ISLE OF MAN AND ISLE OF WIGHT.
Both forms of postage (i.e. Courier and Royal Mail) will require a signature on delivery as proof that delivery has been made. Deliveries made by Royal Mail may take 5-7 working days.
Beauty Select Ltd.
1-3 The Courtyard
Tel: 01204 371 043